# Getting Help Need help or have ideas to make Molecule better? Our Customer Success team is here to support you —whether that’s resolving issues, answering questions, or sharing feedback with our Product team. \ \ Users can access [**Contact Support** ](/support/getting-help/contact-support.md)for assistance, [**Submit Feature Requests**](/support/getting-help/feature-enhancement-request-guidelines.md) to suggest improvements that matter to their workflow, or even [**Suggest Ideas**](/support/getting-help/how-to-request-new-products.md) for Molecule to build that could expand your trading capabilities. \ \ We review every request carefully, prioritizing those that add the most value to the energy, commodities, and crypto trading communities. While not every idea ships immediately, we take your input seriously and keep you updated along the way. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.molecule.io/support/getting-help.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.