Getting Help

Need help or have ideas to make Molecule better? Our Customer Success team is here to support you —whether that’s resolving issues, answering questions, or sharing feedback with our Product team. Users can access Contact Support for assistance, Submit Feature Requests to suggest improvements that matter to their workflow, or even Suggest Ideas for Molecule to build that could expand your trading capabilities. We review every request carefully, prioritizing those that add the most value to the energy, commodities, and crypto trading communities. While not every idea ships immediately, we take your input seriously and keep you updated along the way.