API & Data Integration
API Resources
Assets
Bigbang
Data Integrations
Downloading Raw Data
How to Connect Your Spreadsheet
How to Update Your Spreadsheet's Molecule Credentials
Excel PowerQuery/PowerBI & New Columns
Market Data
Core Topics
Approaches
Options
Trades: Calculating Position and P&L
Valuation & Relevant Products
US Physical Natural Gas
Managing PPAs
Concepts
Models
Features
Account & Settings
Back Office
How to Reconcile Molecule with your FCM Statements
How to Create a New Counterparty
Agreements
Actualization
Cascading & Decay
Specialized Features
Trades
Trade Amendments
How to Amend a Trade
How to Transfer a Trade
How to Void a Trade
How to Clone a Trade
How to Split a Trade
Trade Entry/Edit
Park and Loan Trade Entry
How to Enter a Trade
How to Transfer a Position
How to Book a Trade via NLP
How to Enter Broker Information
How to Enter Fee Information
Trade Workflows
Trades Screen
Valuations Screen
Getting Help
Valuation
All Categories > Getting Help > Contact Information
You can contact the Molecule Customer Success team by e-mail, phone, or in-app request (which goes over e-mail), via the "Ask" button in the help widget.
Our e-mail is support [at] molecule [dot] io. Full contact information, including our phone number, is in the signature of all e-mails from our Customer Success team.
